Frequently Asked Questions

  1. Why do some of the products have free delivery and others do not?

    The products on this website are available to buy at from either Amazon directly or from their Marketplace merchants. Where you see free delivery advertised, these products are eligible for Amazon's Super Saver Delivery option and are sold by Amazon directly or from one of their authorised merchants. Products that have postage charges are available from Amazon's Marketplace sellers.

  2. When delivery is not free, how much do you charge?

    Delivery rates for items ineligible for Amazon's free Super Saver Delivery differ from merchant to merchant. You will be able to see final confirmation of delivery charges before you click the final "Place your order" button on Amazon's checkout page.

  3. Why are the products offered at such large discounts?

    Amazon is an online retailer and has a reputation for offering their products at great prices. As an online retailer with massive economies of scale, Amazon is able to offer lower prices because it does not have costs that you would normally associate with a high street store.

  4. Can I get a discount if I buy in bulk?

    Sorry, discounts for bulk purchases are not available. The prices are fixed by Amazon and its Marketplace sellers.

  5. Do you ship to countries other than the UK?

    This depends on the merchant from whom you are purchasing your items. If the item cannot be shipped to your desired country, Amazon will display a notice during the checkout process on the website after you have entered your chosen delivery address.